Privacy Policy
Privacy Policy
Last Updated: October 2025
At Tritax Taxis Ltd, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website tritax-taxis.co.uk, contact us, or use our taxi and private hire services.
1. Information We Collect
We may collect and process the following information:
- Your name, phone number, and email address when you contact us or make a booking.
- Journey details such as pickup and drop-off locations, time, and date.
- Payment information when you pay for our services.
- Technical data such as your IP address, browser type, and cookies when you visit our website.
2. How We Use Your Information
We use your data to:
- Provide taxi, airport transfer, and private hire services.
- Communicate with you about bookings or inquiries.
- Improve our website and customer experience.
- Comply with legal and regulatory obligations.
- Personalize ads shown to you, where consent has been given.
3. Cookies and Advertising
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us remember preferences, analyze traffic, and show personalized ads through Google and other partners.
When you first visit our website, you’ll see a cookie consent banner that gives you a choice to accept or reject cookies used for ad personalization. You can change your preferences anytime by clearing cookies in your browser.
To learn more about how Google uses data from our site, visit:
https://policies.google.com/technologies/partner-sites
4. Data Sharing
We may share limited information with:
- Service providers who help us operate our business (e.g., hosting, payment processing).
- Google and other advertising partners for analytics and ad personalization, only after consent.
- Regulatory authorities if required by law.
We never sell or rent your personal data.
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
6. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw your consent for data processing at any time.
- Lodge a complaint with your local data protection authority.
To exercise your rights, contact us at info@tritax-taxis.co.uk.
7. Data Retention
We keep personal data only as long as necessary to fulfill the purposes outlined above or as required by law.
8. Links to Other Websites
Our website may contain links to other sites. We aren’t responsible for the privacy practices of those websites.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Tritax Taxis Ltd
Penbryn House, 5 Hilltop Business Park, Devizes Road, Wiltshire, SP3 4UF
Email: info@tritax-taxis.co.uk
Phone: 01980 848484 / 01980 222222